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Federal Community of Practice Webinar

  • April 23, 2020
  • 12:00 PM - 1:00 PM
  • @Zoom


Registration is closed

Leveraging Organizational Change Management for Government-wide Policy Adoption

Join ACMP DC's Federal Change Management Community of Practice for an informative discussion on how to position organizational change management (OCM) as a critical component for agency-wide policy adoption. The Government Services Administration (GSA) Office of Government-wide Policy (OGP) is spearheading an innovative federal-wide approach to identify, define, implement, and refine OCM tactics for implementing Technology Business Management (TBM).  A shifted perspective from “TBM is being done to them,” to “TBM is driving positive change,” to “TBM is transforming the agency.”

TBM is a methodology designed to communicate the value of information technology to agency stakeholders, and focuses on cost transparency, delivering value, identifying the total cost of IT, and shaping demand for IT services. Implementing TBM government-wide is a priority of the President’s Management Agenda as included in the Cross-Agency Priority Goal on Federal IT Spending. TBM reporting has also been included as a requirement in the annual Capital Planning and Investment Control reporting guidelines via the Office of Management Budget’s Circular A-11. 

Lessons learned and best practice have emphasized a need to strategize and employ OCM tactics into TBM plans to improve the rate of policy adoption. The GSA OGP TBM Team developed an approach to leverage OCM as a coordinated effort across the agency. A set of OCM-specific deliverables have been developed in alignment with the seven (7) TBM Implementation Plays (strategies or plan of action to move toward the goals of TBM), which provide tools and resources to enable and sustain agency success in TBM capability. 

Join us to learn about

  • GSA’s approach to develop and deploy an executive-level, actionable strategy for initiating, designing, implementing, and reinforcing change for agency practitioners.
  • How the strategy was implemented; specifically, how OCM tactics were aligned to the TBM Plays to drive successful, large-scale transformation and bring in line with standing program/project implementation techniques.
  • How other agencies can use the deliverables and their application to TBM implementation and other Federal strategic initiatives. 


  • Laura Szakmary, Deputy TBM Program Manager; General Services Administration, Office of Government-wide Policy 
  • Val Ruark, Organizational Change Management SME; General Services Administration, Office of Government-wide Policy, Contractor

Association of Change Management Professionals, DC Chapter, PO Box 23806470 L’Enfant Plaza, Ste 23806

Washington, DC 20026

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