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Conference 2023 Keynote Speaker Felicia Chenault


Felicia Chenault is a Senior Director in Digital Acceleration leading end-to-end change and journey management for Finance Transformation at Walmart. In this role, Felicia steers transformational outcomes by orchestrating cross-portfolio intersections and connections, analyzing the organization’s readiness to absorb the changes, and pinpointing the cultural and mindset changes needed for the transformation. In her keynote, she will articulate a compelling story of the future and ways to keep key stakeholders engaged on the transformational journey.

Felicia began her career living abroad teaching English in South Korea following her graduation from the University of Nebraska with a degree in Marketing. Her love of learning new things and solving puzzles has led to a 15-year career with Walmart in multiple change management, communications, and training roles. She’s aligned leaders and engaged associates for transformations within technology, HR, stores, logistics, merchandising, and global sourcing, spanning multiple countries. Plus, these experiences have given her the opportunity to put her marketing degree to work!

Felicia uses her positive attitude and love of making things better to encourage others to imagine a new future and embrace change. She’s also passionate about developing her teams and mentees. She has led Women’s Resource Council Mentoring Circles and volunteered as a MiFuturo Mentor for at-risk 8th graders. She’s served as a Friendship Family Host for international college students. Felicia is certified in SHRM-CP and PHR, NeuroLeadership Institute Brain-Based Coaching, and PROSCI enterprise change management and as a change practitioner.

LinkedIn Bio


Association of Change Management Professionals, DC Chapter, PO Box 23806470 L’Enfant Plaza, Ste 23806

Washington, DC 20026

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